Term Deposit Statements
During July, we made a system change that resulted in statements being issued more frequently to customers in error.
We understand this may have been inconvenient for some customers and we apologise for the additional statements you received during August and September.
We have listened to customer feedback on current statement frequency and advise that we will soon be changing statement frequency to six-monthly. A Notice of Change will be posted on this website and in a major daily newspaper published in Australia to update you of these changes once complete.
Option to opt out of receiving paper statements
Should you require any further assistance please do not hesitate to contact our Customer Service Team on 1300 660 115.
Disclaimer: Whilst all care has been taken in compiling the information, the information should not be relied upon as substitute for professional advice where necessary. Rural Bank accepts no responsibility for the accuracy, completeness or timeliness of the information and disclaims all liability in relation to any loss or damage suffered by the use of or reliance upon any information contained herein or in any attachment or annexure hereto by any person. Rural Bank – A Division of Bendigo and Adelaide Bank Limited ABN 11 068 049 178 AFSL 237879