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Ways to connect with us

Online Enquiry

Complete the form below to send an enquiry online.


Call Customer Service

General enquiries: 1300 660 115, option 1

For general enquires, new loan enquires, account maintenance and help with Internet Banking

8.30am - 8.00pm AEST/AEDT (Monday - Friday, except national public holidays).

New deposit account enquiries: 1300 660 115, option 2

For enquires on new Deposit Accounts or Farm Management Deposit Accounts, bank statement and transaction enquires.

9.00am - 5.00pm (Monday - Friday, except national public holidays AEST/AEDT).

For our existing lending customer enquiries: 1300 660 115, option 3

For enquiries for our existing Agribusiness Direct customers that have lending below $750,000.

9.00am - 5.00pm (Monday - Friday, except national public holidays AEST/AEDT).


If calling from overseas +61 8 7109 9207.


BSB: 633-111

Swift Code: BENDAU3B

Mobile phone
Phone Banking
Lost or stolen cards

1800 035 383

If calling from overseas - +61 3 5485 7872

Fax: 03 5433 9843

Internet Banking Support

1300 651 839

Monday - Friday 8.00am - 8.00pm AEST/AEDT (except national public holidays)

Saturday/Sunday 9.00am - 4.00pm AEST/AEDT


Rural Bank

PO Box 3660

Rundle Mall SA 5000

Looking for specific contact details?

Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

  • TTY users phone 133 677 then ask for 1300 660 115.
  • Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 660 115.
  • Internet relay users connect to the National Relay Service and then ask for 1300 660 115.

We love to hear from you whether it's a compliment or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.

Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.

We’re always keen to hear when one of our staff, team, or branches has provided exceptional service. Please use our online form to let us know.

Simon Disney
Media and Public Relations Rural Bank
Ph: 0408 161 466

James Frost
Head of Public Relations Bendigo & Adelaide Bank
Ph: 0419 867 219

Eleisa Hancock
Public Relations Manager Bendigo & Adelaide Bank
Ph: 0433 950 083

Email Public Relations:

Online enquiries

I am a registered Primary Producer for tax purposes

For a non-primary production enquiry, and to put you in contact with the best person to help you, please visit

Rural Bank is a proud partner of Bendigo Bank, which offers a wide range of products and services including loans, savings and deposit accounts, credit cards, investing and superannuation, insurance, and business banking.

Current/required agribusiness lending

Rural Bank is part of the Bendigo and Adelaide Bank Group. We collect your personal information in order to respond to your enquiry and contact you; your personal information may be shared within the Group. This includes subsidiaries, related companies, agencies and franchises. To request access to your personal information, please contact 1300 660 115, or your nearest branch. For more information, please read our Privacy policy.

Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Rural Bank - A Division of Bendigo and Adelaide Bank Limited
© Copyright 2024 Rural Bank | ABN 11 068 049 178 | AFSL/Australian Credit Licence 237879