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Ways to connect with us
Online Enquiry
Complete the form below to send an enquiry online.
Call Customer Service
Customer Service 1300 660 115
8.30am - 8.00pm Eastern time (Monday - Friday, except national public holidays)
If calling from overseas +61 8 7109 9207
Fax: 08 8121 0106
Phone Banking Support
Internet Banking Support
Monday - Friday 8.00am - 8.00pm Eastern time (except national public holidays)
Saturday/Sunday 9.00am - 4.00pm Eastern time
Lost or stolen cards
Rural Bank
PO Box 3660
Rundle Mall SA 5000
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Resolve a complaint
We love to hear from you whether it's a compliment, suggestion or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.
Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.
Compliments or suggestions
We're always keen to find out ways to improve our customer service. Use our online form to let us know if you:
- have suggestions about products, services or procedures
- have a compliment
Media enquiries
Julian Liston, Communication Manager
P: 03 8414 7907