Choose the contact method that is most convenient for you.
Ways to connect with us
Online Enquiry
Complete the form below to send an enquiry online.
Call Customer Service
General enquiries: 1300 660 115, option 1
For general enquires, new loan enquires, account maintenance and help with Internet Banking
8.30am - 8.00pm AEST/AEDT (Monday - Friday, except national public holidays).
New deposit account enquiries: 1300 660 115, option 2
For enquires on new Deposit Accounts or Farm Management Deposit Accounts, bank statement and transaction enquires.
9.00am - 5.00pm (Monday - Friday, except national public holidays AEST/AEDT).
For our existing lending customer enquiries: 1300 660 115, option 3
For enquiries for our existing Agribusiness Direct customers that have lending below $750,000.
9.00am - 5.00pm (Monday - Friday, except national public holidays AEST/AEDT).
If calling from overseas +61 8 7109 9207.
BSB: 633-111
Swift Code: BENDAU3B
Phone Banking
Lost or stolen cards
Internet Banking Support
Monday - Friday 8.00am - 8.00pm AEST/AEDT (except national public holidays)
Saturday/Sunday 9.00am - 4.00pm AEST/AEDT
Rural Bank
PO Box 3660
Rundle Mall SA 5000
Looking for specific contact details?
Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:
- TTY users phone 133 677 then ask for 1300 660 115.
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 660 115.
- Internet relay users connect to the National Relay Service and then ask for 1300 660 115.
We love to hear from you whether it's a compliment or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.
Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.
We’re always keen to hear when one of our staff, team, or branches has provided exceptional service. Please use our online form to let us know.
Simon Disney
Media and Public Relations Rural Bank
Ph: 0408 161 466
James Frost
Head of Public Relations Bendigo & Adelaide Bank
Ph: 0419 867 219
Eleisa Hancock
Public Relations Manager Bendigo & Adelaide Bank
Ph: 0433 950 083
Email Public Relations: publicrelations.mailbox@bendigoadelaide.com.au