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Ways to connect with us
Online Enquiry
Complete the form below to send an enquiry online.
Call Customer Service
Customer Service 1300 660 115
8.30am - 8.00pm Eastern time (Monday - Friday, except national public holidays)
If calling from overseas +61 8 7109 9207
Fax: 08 8121 0106
Phone Banking Support
Internet Banking Support
Monday - Friday 8.00am - 8.00pm Eastern time (except national public holidays)
Saturday/Sunday 9.00am - 4.00pm Eastern time
Lost or stolen cards
Rural Bank
PO Box 3660
Rundle Mall SA 5000
General enquiries
Resolving a complaint
It is important for us to know when we have not met your expectations no matter the circumstance. Please click on the link below to tell us about your complaint.
Phone - in Australia: 1300 660 115
Phone - from overseas: +61 3 5485 7911
Email: service@ruralbank.com.au
Media enquiries
Julian Liston, Communication Manager
P: 03 8414 7907