Choose the contact method that is most convenient for you.
Ways to connect with us
Online Enquiry
Complete the form below to send an enquiry online.
Call Customer Service
Customer Service 1300 660 115
8.30am - 8.00pm AEST/AEDT (Monday - Friday, except national public holidays)
If calling from overseas +61 8 7109 9207
BSB: 633-111
Swift Code: BENDAU3B
Phone Banking
Lost or stolen cards
Internet Banking Support
Monday - Friday 8.00am - 8.00pm AEST/AEDT (except national public holidays)
Saturday/Sunday 9.00am - 4.00pm AEST/AEDT
Rural Bank
PO Box 3660
Rundle Mall SA 5000
Looking for specific contact details?
National Relay Service
Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:
- TTY users phone 133 677 then ask for 1300 660 115.
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 660 115.
- Internet relay users connect to the National Relay Service and then ask for 1300 660 115.
Resolve a complaint
We love to hear from you whether it's a compliment or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.
Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.
Provide a compliment
We’re always keen to hear when one of our staff, team, or branches has provided exceptional service. Please use our online form to let us know.
Media enquiries
Simon Disney
Media and Public Relations Rural Bank
Ph: 0408 161 466
James Frost
Head of Public Relations Bendigo & Adelaide Bank
Ph: 0419 867 219
