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Ways to connect with us

Online Enquiry

Complete the form below to send an enquiry online.

 

Call Customer Service

Customer Service 1300 660 115

8.30am - 8.00pm Eastern time (Monday - Friday, except national public holidays)

 

If calling from overseas +61 8 7109 9207

 

Fax: 08 8121 0106

Mobile phone
Phone Banking Support

1300 651 839

 

(24 hours, 7 days)

Internet Banking Support

1300 651 839

Monday - Friday 8.00am - 8.00pm Eastern time (except national public holidays)

Saturday/Sunday 9.00am - 4.00pm Eastern time

Lost or stolen cards

1800 035 383

If calling from overseas - +61 3 5485 7872

Fax: 03 5433 9843

Mail

Rural Bank

PO Box 3660

Rundle Mall SA 5000

Looking for specific contact details?

We love to hear from you whether it's a compliment, suggestion or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.

Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.

We're always keen to find out ways to improve our customer service. Use our online form to let us know if you:

  • have suggestions about products, services or procedures
  • have a compliment

Julian Liston, Communication Manager

P: 03 8414 7907

General enquiries

Rural Bank is part of the Bendigo and Adelaide Bank Group. We collect your personal information in order to respond to your enquiry and contact you; your personal information may be shared within the Group. This includes subsidiaries, related companies, agencies and franchises. To request access to your personal information, please contact 1300 660 115, or your nearest branch. For more information, please read our Privacy policy.

Rural Bank - A Division of Bendigo and Adelaide Bank Limited
© Copyright 2020 Rural Bank | ABN 11 068 049 178 | AFSL/Australian Credit Licence 237879