Upcoming changes that may impact customers
7 October 2024
We recently notified Rural Bank customers that Rural Bank products will be transitioned to equivalent Bendigo Bank products from 8 November 2024. However, we now need to postpone the transition, which is now anticipated to occur in early 2025. We will update this webpage and advise customers of the new transition date once it is confirmed. We thank customers for their patience as we make these important changes to provide a better banking experience.
While many things will stay the same after the transition (e.g. your account number), there will be some changes. A description of the changes is available in the product variation notices available below.
Once the transition happens, you will be able to see your account and product details in Bendigo Bank e-banking, which you can access via www.bendigobank.com.au and the mobile app. We will send you more information on how to do this in due course.
We understand that the transition may be a big change for you. While it is our belief that this is a stronger proposition for you, you may have a different view and we respect that.
If you have any queries or concerns about these changes or the transition, please contact us.
Recent changes that may impact customers
3 June 2024
From 8 November 2024, Rural Bank products will be transitioned to equivalent Bendigo Bank products. While many things will stay the same (e.g. your account number), there will be some changes. A description of the changes is available in the product variation notices.
Once the transition happens, you will be able to see your account and product details in Bendigo Bank e-banking, which you can access via www.bendigobank.com.au and the mobile app. We will send you more information on how to do this in due course.
We understand that this may be a big change for you. While it is our belief that this is a stronger proposition for you, you may have a different view and we respect that.
If you have any queries or concerns about these changes or the transition, please contact us.
Documents
Term deposit products
Frequently asked questions
For more FAQs, download our FAQs booklet.
You can find your nearest branch, or call our friendly customer support team on 1300 660 115 between 8.30am – 8.00pm AEST Monday to Friday.
If you have internet, you can register for internet banking, where you can manage your accounts online 24/7. This includes opening RB ONE Term Deposits or RB ONE FMD accounts.
Your Rural Bank Relationship Manager or our Agri Direct team can support you with all your banking needs so give them a call first. If you do not have a Rural Bank Relationship Manager, you can contact our customer support team on 1300 660 115 or visit your nearest Bendigo Bank branch.
