Upcoming changes that will impact customers
5 March 2025
The Rural Bank migration to Bendigo Bank will be occurring from 9.00pm (AEDT) on Friday 14th March 2025 to 9.00pm (AEDT) on Sunday 16th March 2025. During this time, access to accounts and services will be temporarily impacted, and access to online banking, mobile application services and to the Bendigo Bank branch network will not be available. However, access to funds via card (including ATM, EFTPOS, and e-commerce) will be available with restricted limits.
Where possible, we suggest you plan ahead to make essential purchases. At the end of the transition period outlined above, full access to your accounts and services will be restored via Bendigo Bank. We thank you for your patience as we make these changes for a better banking experience.
If you have any queries, please contact us on 1300 600 115.
Upcoming changes that may impact customers
17 January 2025
We recently notified Rural Bank customers that Rural Bank products will be transitioned to equivalent Bendigo Bank products in early 2025. We can now confirm that the transition will occur on 14 March 2025.
While many things will stay the same after the transition (e.g. your account number), there will be some changes. A description of the changes is available in the product variation notices available below.
Once the transition happens, you will be able to see your account and product details in Bendigo Bank e-banking, which you can access via www.bendigobank.com.au and the mobile app. We will send you more information on how to do this in due course.
We understand that the transition may be a big change for you. While it is our belief that this is a stronger proposition for you, you may have a different view and we respect that.
If you have any queries or concerns about these changes or the transition, please contact us.
Upcoming changes that may impact customers
7 October 2024
We recently notified Rural Bank customers that Rural Bank products will be transitioned to equivalent Bendigo Bank products from 8 November 2024. However, we now need to postpone the transition, which is now anticipated to occur in early 2025. We will update this webpage and advise customers of the new transition date once it is confirmed. We thank customers for their patience as we make these important changes to provide a better banking experience.
While many things will stay the same after the transition (e.g. your account number), there will be some changes. A description of the changes is available in the product variation notices available below.
Once the transition happens, you will be able to see your account and product details in Bendigo Bank e-banking, which you can access via www.bendigobank.com.au and the mobile app. We will send you more information on how to do this in due course.
We understand that the transition may be a big change for you. While it is our belief that this is a stronger proposition for you, you may have a different view and we respect that.
If you have any queries or concerns about these changes or the transition, please contact us.
Recent changes that may impact customers
3 June 2024
From 8 November 2024, Rural Bank products will be transitioned to equivalent Bendigo Bank products. While many things will stay the same (e.g. your account number), there will be some changes. A description of the changes is available in the product variation notices.
Once the transition happens, you will be able to see your account and product details in Bendigo Bank e-banking, which you can access via www.bendigobank.com.au and the mobile app. We will send you more information on how to do this in due course.
We understand that this may be a big change for you. While it is our belief that this is a stronger proposition for you, you may have a different view and we respect that.
If you have any queries or concerns about these changes or the transition, please contact us.
Documents
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Bendigo business accounts and facilities (version dated 5 December 2024)pdf, 754 KB
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Business accounts product variation notice bookletpdf, 472 KB
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Bendigo business accounts and facilities (version dated 17 May 2024)pdf, 985 KB
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Business fees and chargespdf, 510 KB
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Schedule of interest rates for business accountspdf, 102 KB
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Bendigo personal accounts and facilities (version dated 5 December 2024)pdf, 627 KB
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Schedule of fees charges and transaction account rebates (version dated 1 November 2024)pdf, 422 KB
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Schedule of interest rates for personal accounts (version dated 23 October 2024)pdf, 108 KB
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Personal accounts product variation notice bookletpdf, 506 KB
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Bendigo personal accounts and facilities (version dated 4 April 2024)pdf, 840 KB
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Schedule of interest rates for personal accounts (version dated 17 October 2023)pdf, 84 KB
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Schedule of fees charges and transaction account rebates (version dated 9 February 2024)pdf, 407 KB
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Schedule of interest rates for term deposit accounts (version dated 23 October 2024)pdf, 107 KB
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Term Deposit product variation notice bookletpdf, 300 KB
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Bendigo term deposit accounts facilitiespdf, 380 KB
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Business fees and chargespdf, 510 KB
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Schedule of interest rates for term deposit accounts (version dated 20 October 2023)pdf, 91 KB
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Schedule of fees charges and transaction account rebates (version dated 9 February 2024)pdf, 407 KB
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Bendigo business accounts and facilities (version dated 5 December 2024)pdf, 754 KB
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Credit product variation notice bookletpdf, 383 KB
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Bendigo business accounts and facilities (version dated 17 May 2024)pdf, 985 KB
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Bendigo business standard termspdf, 718 KB
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Business fees and chargespdf, 510 KB
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Schedule of interest rates for business accountspdf, 102 KB
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Schedule of interest rates for farm management deposit accounts (version dated 23 October 2024)pdf, 95 KB
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Bendigo business accounts and facilities (version dated 5 December 2024)pdf, 754 KB
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Farm Management Deposit product variation notice bookletpdf, 308 KB
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Bendigo business accounts and facilities (version dated 17 May 2024)pdf, 985 KB
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Business fees and chargespdf, 510 KB
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Schedule of interest rates for farm management deposit accounts (version dated 17 May 2024)pdf, 77 KB
Frequently asked questions
For more FAQs, download our FAQs booklet.
You can find your nearest branch, or call our friendly customer support team on 1300 660 115 between 8.30am – 8.00pm AEST Monday to Friday.
If you have internet, you can register for internet banking, where you can manage your accounts online 24/7. This includes opening RB ONE Term Deposits or RB ONE FMD accounts.
Your Rural Bank Relationship Manager or our Agri Direct team can support you with all your banking needs so give them a call first. If you do not have a Rural Bank Relationship Manager, you can contact our customer support team on 1300 660 115 or visit your nearest Bendigo Bank branch.
We're here for you
Customer care
Contact your local Relationship Manager
Call our customer service team
Stay vigilant, stay safe
Scammers take advantage in times of business transition, so please be aware. Staying safe is all about being vigilant.
We will never ask for your personal information by phone, email or SMS. Stop, think and protect, and please report any suspicious activity to us.
