Skip to main content

Responsible disclosure

This page is for security researchers interested in reporting security vulnerabilities.

At Bendigo Bank we are committed to the protection of our customers’ information. Because threats to our corporate environment and customer assets are ever present, we also value the important role the security community plays in helping us mitigate information security risk.

If you have information about possible security vulnerabilities in any Bendigo bank product or service, please submit a report using these guidelines.

What you can do

What to do if you receive a phishing or hoax email or SMS

Please refer to latest scam alerts on the Bendigo Bank website for reporting suspicious SMS or any phishing related scams.

How to report information relating to potential security threats or issues

You can disclose suspected vulnerabilities to the Bendigo Bank Security Team by emailing:

Submission format

To assist us in investigating your report, you should include:

  • A detailed summary of the vulnerability including the target;
  • Reproducible steps and artifacts;
  • Screenshot references;
  • Contact information.

What's next

Upon submitting your disclosure report, you will receive confirmation that we have received it. We may also contact you if more information is required to assist us in the investigation.

Useful information


Rural Bank does not compensate individuals or organisations for identifying potential or confirmed security vulnerabilities. We thank the researchers who have helped keep our customers and communities safe by reporting security vulnerabilities.


For more information about how we manage your personal information, please refer to our Privacy Policy.

Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Rural Bank - A Division of Bendigo and Adelaide Bank Limited
© Copyright 2024 Rural Bank | ABN 11 068 049 178 | AFSL/Australian Credit Licence 237879