An error occurred during the processing of end of financial year statements for our customers. This error resulted in a number of closed accounts receiving a statement by mistake.
If you are an existing or previous Rural Bank customer and received a statement for a previously closed account, we can reassure you that this has no impact on this account’s status – it remains closed.
We apologise for any confusion or inconvenience this error has caused.
Please contact the Rural Bank customer service team on 1300 660 115 if you would like to speak with someone regarding this error.
Disclaimer: Whilst all care has been taken in compiling the information, the information should not be relied upon as substitute for professional advice where necessary. Rural Bank accepts no responsibility for the accuracy, completeness or timeliness of the information and disclaims all liability in relation to any loss or damage suffered by the use of or reliance upon any information contained herein or in any attachment or annexure hereto by any person. Rural Bank – A Division of Bendigo and Adelaide Bank Limited ABN 11 068 049 178 AFSL 237879