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A new seamless experience for our customers

A new seamless Internet Banking experience for our customers

Categories: General

Rural Bank customers will enjoy a different Internet Banking experience, following the launch of a new platform on Monday 13 November.

The new platform provides Rural Bank customers with a simpler, more visually appealing experience, which is designed to make it faster and easier when using Internet Banking.

“This new-look platform has been designed to look and feel the same as our recently launched Rural Bank App, because we want to ensure our customers enjoy a seamless experience across any device,” said Rural Bank’s General Manager, Operations, Veronica Duncan.

“We understand that farmers are time-poor and we want to provide a service that helps to give them back some of that valuable time. That’s why we recently introduced the new App, and that’s why we’ve now upgraded our Internet Banking platform.”

One of the major enhancements is the ability to view account movements on charts, so that customers can easily monitor their account balances.

Ms Duncan added that customers have been trialling the new Internet Banking experience for six-weeks, with the majority of Rural Bank customers logging onto the new platform during the trial period.

“The feedback we received from customers trailing the new Internet Banking has been really positive, with many enjoying the new look and the increased flexibility,” Ms Duncan said. 

Source: Rural Bank

 

Disclaimer: Whilst all care has been taken in compiling the information, the information should not be relied upon as substitute for professional advice where necessary. Rural Bank Limited accepts no responsibility for the accuracy, completeness or timeliness of the information and disclaims all liability in relation to any loss or damage suffered by the use of or reliance upon any information contained herein or in any attachment or annexure hereto by any person. Rural Bank Limited ABN 74 083 938 416 AFSL 238042.