Skip to main content

Help home
Affordable banking Closing your accounts Deceased estate Disputing a card transaction Health and wellbeing

What do I do if my mobile phone is lost, stolen, broken or replaced?

Contact Rural Bank on 1300 651 839 to de-register from the internet Banking Four-digit PIN function.
 
If your mobile phone is subsequently recovered you will need to re-register for the Four-digit PIN function by logging on to Internet Banking via the Rural Bank App, and entering your Access ID, Password, and Authentication Key if you’re a Security Token holder.

Browse our help topic

Topics
Rural Bank - A Division of Bendigo and Adelaide Bank Limited
© Copyright 2020 Rural Bank | ABN 11 068 049 178 | AFSL/Australian Credit Licence 237879