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What do I do if I have a new phone?

e-tokens are assigned to a specific phone. If you get a new phone you will need to download the e-token Symantec VIP Access app from your App store to the new phone:

      

Then contact our Internet and Phone Banking team on 1300 651 839 to activate your new e-token.

Rural Bank - A Division of Bendigo and Adelaide Bank Limited
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