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How do I arrange a free e-token?

An e-token is a free digital option delivered via a smartphone app called the Symantec VIP Access app. The app generates a 6 digit Authentication Key you can enter into e-banking when prompted to provide an Authentication Key.

It’s simple to download and get up and running.

  • Step One - Download the Symantec VIP Access App
  • Step Two - Call us on 1300 660 115, we will ask you for your unique credential id.
  • Step Three - Now that you're successfully registered you can generate a six digit code when it is required for Internet Banking services.

You can download the app from their App store:

Rural Bank App for Apple iOS

Rural Bank App for Android


Contact our Internet and Phone Banking team on 1300 651 839 to activate your e-token.

Rural Bank - A Division of Bendigo and Adelaide Bank Limited
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