How do I arrange a free e-token?
An e-token is a free digital option delivered via a smartphone app called the Symantec VIP Access app. The app generates a 6 digit Authentication Key you can enter into e-banking when prompted to provide an Authentication Key.
It’s simple to download and get up and running.
- Step One - Download the Symantec VIP Access App
- Step Two - Call us on 1300 660 115, we will ask you for your unique credential id.
- Step Three - Now that you're successfully registered you can generate a six digit code when it is required for Internet Banking services.
You can download the app from their App store:
Rural Bank App for Apple iOS
Rural Bank App for Android
Contact our Internet and Phone Banking team on 1300 651 839 to activate your e-token.