• What are e-statements?
• Do I need to register for e-statements?
• How often will e-statements be provided?
• How can I access my e-statements?
• How can I access e-statements and turn off paper?
• Who can access the “Statements” link on Internet Banking?
• What options are available for receiving my statements?
• How do I ‘opt out’ of (switch off) paper statements?
• Can I go back to receiving paper statements?
• Will the delivery of paper statements be impacted by the introduction of e-statements?
• Can I view a previous statement?
• Can I view and save an e-statement?
• How do I view or change the email address(es) where notifications are sent?
• Will an e-statement be produced for a closed account?
• Who do I contact if I have a query regarding e-statements?