You may request an account closure via Internet Banking’s Secure Mail service*. You should include the account number of the account to be closed and details of the account that you would like any remaining funds to be credited to.

Alternatively you may contact our Customer Service Centre on 1300 660 115 or email

*Please note that card accounts cannot be closed until the card(s) attached to the account is/are returned.

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Is Rural Bank only for farmers?
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Safe shopping online with Visa Secure
For more security information

Switch to Rural Bank

Step 1: Apply to open your new Rural Bank account
Step 3: Re-establish the regular payments on the new account

Step 2: Identify your regular payments to and from your old account
Step 4: Close your old account

Internet Banking
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Closing your accounts
Deceased estate
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Disputing a card transaction
Financial abuse support
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Financial difficulty assistance
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Security
Switch to Rural Bank

Can I close accounts using Internet Banking?