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Can I close accounts using Internet Banking?


You may request an account closure via Internet Banking’s Secure Mail service*. You should include the account number of the account to be closed and details of the account that you would like any remaining funds to be credited to.

Alternatively you may contact our Customer Service Centre on 1300 660 115 or email

*Please note that card accounts cannot be closed until the card(s) attached to the account is/are returned.

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Rural Bank - A Division of Bendigo and Adelaide Bank Limited
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