Who do I contact if I have any questions or comments regarding the Internet Banking Service?
If you encounter any problems with the service, or if you have any queries, you can contact Internet Banking Support Services by phoning 1300 651 839. A banking consultant will be more than happy to speak with you.
Monday to Friday 8 a.m. - 8 p.m.
Saturday 9 a.m. - 4 p.m.
Sunday 10 a.m. - 4 p.m. (Eastern Standard Time)
You may also send your queries via email, or via a secure link using the Bank Mail feature available on Internet Banking.
Rural Bank's Internet Banking User Guide also provides answers and instructions on how to use its features.