Skip to main content
Help home
Affordable banking Closing your accounts Deceased estate Disputing a card transaction Vulnerable customer support Health and wellbeing

Can I use the same password for Phone and Internet Banking?

The access ID you are issued can be used to access both Phone and Internet Banking services, however the passwords are different. Phone Banking uses only numeric characters, while Internet Banking uses alphanumeric characters.

Browse our help topic


Rural Bank - A Division of Bendigo and Adelaide Bank Limited
© Copyright 2021 Rural Bank | ABN 11 068 049 178 | AFSL/Australian Credit Licence 237879