What is involved in considering my financial hardship claim?
You should contact our specialist staff as soon as possible to arrange an initial interview. Alternatively you can contact your local Rural Bank District Banking Officer, who will coordinate a review of your facility with Rural Bank.
We may ask you to review and update the description, numbers and dollar values involved, to assist the bank to assess your financial position in a timely and accurate manner.
We may also ask for copies of your latest financials, including assets and liabilities, generally being those prepared by your accountant.
Browse our help topic
Topics
- Internet Banking
- Affordable banking
- Closing your accounts
- Deceased estate
- Digital Acceptance
- Disputing a card transaction
- Financial abuse support
- Vulnerable customer support
- Financial difficulty assistance
- General
- Hardship and disaster assistance
- Health and wellbeing
- Our network
- Regular payments
- Security
- Switch to Rural Bank