Skip to main content

Help home
Affordable banking Closing your accounts Deceased estate Disputing a card transaction Health and wellbeing

What disaster assistance measures are available to customers?

Rural Bank offers a range of assistance measures for our customers who are impacted by natural disasters, extreme weather or unexpected emergency events, such as flood or bushfire. Each of these measures will be implemented in consultation with your Rural Bank Relationship Manager, and taking into account your individual circumstances. If you require or believe you will require assistance, please contact your local Rural Bank representative when you are able to discuss the range of assistance measures that you may be able to access.

The following information lists the measures available to lending customers and addresses some of the questions you may have.

Rural Bank is conscious of supporting all impacted clients at this time and will assess each applicant on an individual basis to maintain proper banking standards and importantly ensure that customers do not continue to be adversely impacted by this situation. If you wish to discuss the options available to you, please contact your local Rural Bank representative, call Rural Bank direct on 1300 660 115 or email Rural Bank at service@ruralbank.com.au.

Browse our help topic

Topics
Rural Bank - A Division of Bendigo and Adelaide Bank Limited
© Copyright 2020 Rural Bank | ABN 11 068 049 178 | AFSL/Australian Credit Licence 237879