- What disaster assistance measures are available to customers?
- What hardship assistance options are there for Rural Bank clients?
- Are 'hardship' specialists only based in capital cities?
- Where else can I get face-to-face assistance?
- What other resources are available?
- What is involved in considering my financial hardship claim?
- What happens if the Bank doesn't support my claim?
- When will the Bank take legal action?
- What can I do if I am not happy with the Bank's decision?
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