Skip to main content

Help home
Affordable banking Closing your accounts Deceased estate Disputing a card transaction Vulnerable customer support Health and wellbeing

Disputing a card transaction

If you wish to dispute a transaction on your card, you should do this as soon as possible and in accordance with the timeline for your card.

  • Print and complete the Card Transaction Dispute Form (PDF, 124KB)
  • Download, print or scan any documents and receipts 
  • Return the form and documents to us as per instructions on the form
  • We will investigate and let you know once resolved.

Browse our help topic

Topics
Rural Bank - A Division of Bendigo and Adelaide Bank Limited
© Copyright 2020 Rural Bank | ABN 11 068 049 178 | AFSL/Australian Credit Licence 237879