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Frequently Asked Questions
To view answers to frequently asked questions, please select a category from the drop down menu below.
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- What type of browser do I need?
- Do I need any special software or hardware to enable access?
- Are some browsers safer than others?
- Who can I call if I have problems accessing the Internet?
What type of browser do I need?
For optimal performance, users should install the latest browser and utilise security updates. Some of the latest browser versions are available as downloads from the Internet via the links below:
Do I need any special software or hardware to enable access?
To access the Internet Banking service, we recommend that you utilise the latest operating system with security updates and a firewall enabled.
Are some browsers safer than others?
As we place a high emphasis on security you will need to be using one of the latest browsers that supports 128-bit key encryption (listed above) to access Internet Banking. The latest browsers are capable of supporting 128 bit encryption, and will "step-up" to this stronger level of encryption when connecting to a site such as Internet Banking.
Who can I call if I have problems accessing the Internet?
Please contact your Internet Service Provider or company Systems Administrator.
